Dr. Asim Kumar Bandopadhyay. (2013). Enhancing Customer Relationships through Customer Relationship Management in selected service sectors. M. S. Ramaiah Management Review <span style="font-Size: 16px;"> ISSN (Print) - 0975-7988</span&Gt;, 4(02). Retrieved from https://msrmr.in/index.php/Home/article/view/39